12-12-2011 09:58 AM - edited 12-12-2011 09:59 AM
20-02-2012 11:06 PM
i am also having problems sending an recieving mms messages! i pay a monthly fee for them an not been able to open or send any for a month now! i used to be able to send all the time so i cant understand why they stopped? I have also done a factory reset and it hasnt worked i have also looked through all your questions and they really didnt help at all. My phone works great apart from the sending and reciveing of mms messages. please help
22-02-2012 01:22 PM
Thanks for your post. Have you changed your handset and/or price plan during the last month? If you've checked the MMS settings as suggested by redpages in the previous post and these all show correctly then we'll need to check that your account is provisioned for MMS.
So that we can access your account we'll require an e-mail from you with some further information. I've sent you a private message with details on how to contact us. You can find your PM inbox here. If you can't access this link, please ensure that the box next to "Turn on private messages" is ticked on this page, and let us know if you need any further assistance.