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Occasional Poster
jayatt79
Posts: 7
Registered: ‎10-12-2011

google play

My htc desire has updatd to google play after I had to do a factory reset on my phone, I am now unable to download any apps (I have logged into google mail, google wallet and google chat) and I am unable to download the apps I had saved to the storage card.

 

Can anyone help please???

 

Jay

Message 1 of 6 (2,227 Views)
Helper IV
dcarmi
Posts: 1,426
Registered: ‎01-10-2008

Re: google play

Try Settings->Applications->Manage Applications->All and find Google Play Store. Delete "All Data" and start up Play Store again. It should force you to Agree to Terms and Conditions and reinitialise the app. 

 

If that does not fix the problem, post again.

 

 

Message 2 of 6 (2,164 Views)
Occasional Poster
jayatt79
Posts: 7
Registered: ‎10-12-2011

Re: google play

I have followed the steps but do not have google play in the 'all section??

Message 3 of 6 (2,146 Views)
Helper IV
dcarmi
Posts: 1,426
Registered: ‎01-10-2008

Re: google play

It is called Google Play Store.

Message 4 of 6 (2,126 Views)
Occasional Poster
jayatt79
Posts: 7
Registered: ‎10-12-2011

Re: google play

I have looked and it def isn't there, any other suggestions please
Message 5 of 6 (2,116 Views)
Helper IV
dcarmi
Posts: 1,426
Registered: ‎01-10-2008

Re: google play

[ Edited ]

A new version of Play Store has just been released (bug fix). It hasn't arrived on my phone yet but it should appear at some point over the next day or two. I expect you should also get it automatically.

 

You can hunt around for a copy of either market-xxx.apk or the play store .apk and install that. Search for "manually install play store on android" will take you to a link for the latest version of Play Store. Install that and you should be good to go.

 

Edit:

The source for the .apk file is XDA developers, so it should be safe :smileyhappy:

 

Message 6 of 6 (2,110 Views)