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16-07-2011 08:19 AM
htc desire gps help
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Hi I have a htc desire hd.
I tried to use my navigation but it was always way off where I was.
I have looked through all the forums and dwnloaded gps test and it showed no Satelites.
I have gps enabled and the icon is flashing green, however it does not go off if I disable GPS.
I have done a soft reset back to factory default and tried to reset the gps as described in other forums.
Not sure if it has ever worked and yes tried it without the cover disabled the screensaver and left it for twenty mins.
It seems this is a commom fault with earlier desires
Steve Badgery
16-07-2011 02:38 PM
Re: htc desire gps help
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I guess you updated or have a Desire with the latest firmware?
16-07-2011 03:41 PM
Re: htc desire gps help
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Hi stevebadgery
I'm sorry to hear about your GPS issue on the Desire HD. ![]()
We do have an ongoing issue with this, that is related to the new firmware update for the device. We do have an ongoing thread dedicated to this issue which you can find here.
Any updates we get on this issue will be updated on the main thread.
Regards
Trev
eForum Team
17-07-2011 02:56 PM - edited 17-07-2011 02:59 PM
Re: htc desire gps help
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stevebadgery wrote:Hi I have a htc desire hd.
I tried to use my navigation but it was always way off where I was.
I have looked through all the forums and dwnloaded gps test and it showed no Satelites.
I have gps enabled and the icon is flashing green, however it does not go off if I disable GPS.
I have done a soft reset back to factory default and tried to reset the gps as described in other forums.
Not sure if it has ever worked and yes tried it without the cover disabled the screensaver and left it for twenty mins.
It seems this is a commom fault with earlier desires
Steve Badgery
Have you enabled A-GPS so you can get a faster lock?
Settings > Location > Use wireless networks
This will help speed up GPS lock times as it will download data which will help speed up the GPS lock. First, we need to make sure your GPS is working fine so pop outside and enable your GPS so it gets a lock (solid and not blinking GPS icon). You can then use an app called GPS Status for a detailed look - https://market.android.com/details?id=com.eclipsim
If it all looks good there, open up Google Maps and your location should be accurate. If so then your GPS module is all working fine. Now you can turn off your GPS and try your navigation again for a test run to see how it works.
Also do not forget that when you have finished with Navigation you have to explicitly *exit* it! Simply pressing Back or Home will just enable multi-tasking and won't exit the app. You have to press Menu > Exit Navigation.
EDIT: Is your phone the HTC Desire HD? Did you run the update recently? If so then the update provided by Voadafone broke the GPS software - http://forum.vodafone.co.uk/t5/HTC-Desire-Series/L
Mobile: Samsung Galaxy S3
If I have helped you in any way then please click on the star on the left ^_^ Thank you!
18-07-2011 10:39 AM
Re: htc desire gps help
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I have enables A gps and used gps assist. tried that first.
Yes I have updated, looks like that has scred my phone.
Can it be put back to the old Firmware at a Vodafone repair center?
18-07-2011 02:08 PM
Re: htc desire gps help
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Mobile: Samsung Galaxy S3
If I have helped you in any way then please click on the star on the left ^_^ Thank you!
18-07-2011
08:05 PM
- last edited on
18-07-2011
08:34 PM
by
Matt
Re: htc desire gps help
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My Mail back from Vodafone
Hello David,
Thank you for contacting Vodafone Customer Services.
I understand your concern. However In this case I would recommend you to visit the below link for the GPS.
http://help.vodafone.co.uk/system/selfservice.cont
or you can also visit our nearest vodafone store one of our executive will surely assist youTo find the nearest Vodafone store, simply select the Town name or post code below and click the Find stores button.
http://online.vodafone.co.uk/dispatch/Portal/appma
I trust this information helps.
Kind regards,






