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05-02-2014 06:27 PM
Has anyone actually got this working on the HTC One?
I have spent more than 2 months trying to get this working and have experienced some of the worst customer support I have ever had! The final straw has been recieving texts saying 'You are missing out on your free trial'!!!! I know I am missing out and have spent over 24hrs on the phone to you with no solution and numerous times when the operator has just hung up. If this isn't sorted soon I am going to have to take this further!
On a side note I asked them to activate my MMS messaging and when it still wouldn't work I contacted them again and was told instead of activating it they had barred it!
I have been with Vodafone for many many years but they are really starting to annoy me now!
10-04-2014 11:43 AM
Hi folks,
We've posted a workaround in a few duplicate threads.
Cheers, Ben
10-04-2014 08:46 PM
Hi Ben FYI that will not fix my problem.
MY PHONE NUMBER IS NOT REGISTERED ON YOUR SYSYTEM
thanks tho
11-04-2014 09:58 AM
Gotta agree with bmcjpc, it is so infuriating that we are constantly getting the message 'Your phone number is not registered, please contact Vodafone customer support'
How hard can it be, can't you just reset our accounts or port our numbers over to a new sim or an even more radical idea, register our numbers!!!!!
WHAT IS THE PROBLEM???????
11-04-2014 02:49 PM
11-04-2014 03:12 PM
But all it said was
'
Hi William,
Thanks for getting back to us.
We understand that you’re unhappy at the delay in resolution of the Sky Sports issue. Apologies for the inconvenience caused.
I can see that Darshit had chased this up on your behalf with our dedicated team. Rest assured, we’ll let you know as soon as we receive any update from them.
We appreciate your patience for the time being.
Kind regards,'
Why would I reply to it so you can chase it up, what am i supposed to say? your supposed to be working as hard as you can (LOL) to resolve the issue!
#confused
11-04-2014 03:13 PM
sorry Gemma, I am starting to lose my patience with Vodafone :smileysad:
12-04-2014 01:49 PM
17-04-2014 06:36 PM
and another week passes with no solution!
18-04-2014 01:25 PM
19-04-2014 11:05 AM
As I said a few days ago:
But all it said was
'
Hi William,
Thanks for getting back to us.
We understand that you’re unhappy at the delay in resolution of the Sky Sports issue. Apologies for the inconvenience caused.
I can see that Darshit had chased this up on your behalf with our dedicated team. Rest assured, we’ll let you know as soon as we receive any update from them.
We appreciate your patience for the time being.
Kind regards,'
Why would I reply to it so you can chase it up, what am i supposed to say? your supposed to be working as hard as you can (LOL) to resolve the issue!
#confused