HTC One series

[Jags4ever3]

Got issues with Flash player not working in any browser and as this is now a built in app (why?) I seem to be unable to force a reinstall

Any ideas ?

[Wayne]

Hi Jags4ever3

Thanks for your post here.

Can you tell me exactly what problems you are having?

Do you get any error messages?

What browser are you currently using?

Have you tried a hard reset? (Removing the battery while the device is switch on, then replacing and powering back up)

If this doesn’t work then another suggestion would be to back everything up on the handset and perform a factory reset (See below).

1. Slide the Notifications panel open, and then tap the settings icon.
2. Tap Storage > Factory data reset.
3. Tap Reset phone, and then tap Erase everything.

Thanks

Wayne

[aidey68]

Have you enabled the flash player in the browser?

If not when on a web page, just press the Menu button then you can check Enable Flash Player on the drop down menu

[beelox]

Wayne perhaps instead of just copying and pasting the same answer constantly to every problem people have you could actually think about what the problem is and come up with a sensible answer - how would someone remove the battery from a HTC ONE X to carry out the instructions as per your post??? they are sealed units!

[Jags4ever3]

Erorr message is

"to view this page ensure that Adobe Flash version 10.2 or greater is installed"

I have flash 11.1 installed but as it is built in I cant uninstallit and reinstall to confirm its not that.

WHoever took that decision to make it a built in app deserves a kicking as anyone who deals with Flash knows it is susceptible to anything and everything that can cause it to fail and that its usually fixed by a reinstall from scratch

May as well root the phone now

[aidey68]

Hi again, I've looked on the Adobe Forums and I think that Flash Player is having issues with 4.0.3 on some sites with other handsets too, not just the One X

http://forums.adobe.com/thread/994789?tstart=0

Hopefully Adobe will do a fix.....

[Simon]

Hi beelox

Thanks for your post. Wayne is aware that the HTC One X is a sealed unit and the battery can't be removed, I'm sure this is just a momentary lapse of concentration on his part.

The questions asked by Wayne may seem a little generic and 'copy and paste' format. However we would always ask these type of questions so that we have the most amount of information possible to offer advice and seek a resolution to the query.

Hi Jags4ever3

Before rooting the phone I'd definitely suggest the factory reset option and backing up your phone. Or, as aidey68 suggests, check to see if Adobe put a fix in place if they become aware of Flash Player not working with some Android mobile devices on certain websites.

Thanks

Simon