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Established Poster
ScoobyDoo555
Posts: 40
Registered: ‎14-07-2009
Accepted Solution

Anybody else having crash-issues with their 2.2.1 update?

Whilst it looks very shiney, and some bits are very good, to say it's flakey is an understatement!

Keeps freezing the phone - the only  work-around is to take the battery out.

 

Suggestions?

 

Dee



Message 1 of 13 (5,195 Views)
Established Poster
ScoobyDoo555
Posts: 40
Registered: ‎14-07-2009

Re: Anybody else having crash-issues with their 2.2.1 update?

forgot to add - stock phone with stock OS.



Message 2 of 13 (5,191 Views)
Established Poster
driverjgp
Posts: 95
Registered: ‎28-08-2009

Re: Anybody else having crash-issues with their 2.2.1 update?

When mine updated I had issues with my camera kept crashing along with a little bit of lag etc.........performed a system factory reset and problem solved so I'd suggest doing that first unless you have already tried that?

Message 3 of 13 (5,178 Views)
Helper I
NeoBlade
Posts: 2,556
Registered: ‎18-06-2008

Re: Anybody else having crash-issues with their 2.2.1 update?

Yep, would suggest a backup and then a Factory Reset.
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Message 4 of 13 (5,142 Views)
Occasional Poster
CaffeineHigh2
Posts: 5
Registered: ‎26-12-2010

Re: Anybody else having crash-issues with their 2.2.1 update?

I'm having quite a bit of trouble too. Keeps crashing here and there, about twice a day. The new update is also VERY S-L-O-W at times. Will be doing a backup and reset. The multiple accounts accessability on GMail is very useful though - hope that can still be installed without the new platform update.

Message 5 of 13 (5,107 Views)
Peer IV
brainiacsystems
Posts: 108
Registered: ‎20-10-2009

Re: Anybody else having crash-issues with their 2.2.1 update?

http://forum.vodafone.co.uk/t5/Magic/Android-2-2-1-Battery-and-Slowdown-Fixed/td-p/634559

 

I sorted this out ages ago. Please read the forums before posting, we hate to repeat ourselves.

Message 6 of 13 (5,047 Views)
Occasional Poster
CaffeineHigh2
Posts: 5
Registered: ‎26-12-2010

Re: Anybody else having crash-issues with their 2.2.1 update?

Factory reset worked for me. I think during the automatic upgrade in the future a notice should be be provided to users so that if they experience any issues then they should back up and undertake a factory reset.
Message 7 of 13 (4,988 Views)
First Poster
MJane
Posts: 1
Registered: ‎05-01-2011

Re: Anybody else having crash-issues with their 2.2.1 update?

[ Edited ]

Hi there 

 

I'm having similar problems since updating my phone. I've tried factory resetting and it hasn't helped much. Mostly it works fine then it seems to get stuck and the touch pad stops working. I'm sometimes lucky and can tell it to power off using the roller but othertimes not.

 

Is there any thing I can do? 

The phone was working fine till before the update... is it possible to rollback and have the old 1.5 or 1.6?

Message 8 of 13 (4,895 Views)
Occasional Poster
Spartan52
Posts: 4
Registered: ‎12-01-2011

Re: Anybody else having crash-issues with their 2.2.1 update?

[ Edited ]

Lots of problems after the update here and a stock machine with no mods too.  

 

Baseband version 62.505.20.17U-2.22.19.261

Kernel - 2.6.32.9-27237-gbe746fb android-build@apa26 #1

Build FRG83D

 

Two factory re-sets done but still;

 

Camera justs brings up the viewing screen but then does not take pictures, has no zoom, can not move to camcorder and will not undo out - has to be a home or red button to exit.

 

Gallery - black xcreen - does nothing.

 

Navigation - clunky sometimes get to destination input then sticks (GPS works fine in maps) or just locks up when starting.

 

Any help would be appreciated.

 

Chers

 

 

 

 

Message 9 of 13 (4,824 Views)
Peer IV
brainiacsystems
Posts: 108
Registered: ‎20-10-2009

Re: Anybody else having crash-issues with their 2.2.1 update?

You need to perform a hard reset. Do not do a factory reset while the phone Is on. Follow the Instructions I posted earlier.

Message 10 of 13 (4,804 Views)
Occasional Poster
Spartan52
Posts: 4
Registered: ‎12-01-2011

Re: Anybody else having crash-issues with their 2.2.1 update?

thanks will try this - did not go read that item before as my battery life is fine as is speed of phone. It's just the issues above.

Cheers S
Message 11 of 13 (4,772 Views)
Occasional Poster
Spartan52
Posts: 4
Registered: ‎12-01-2011

Re: Anybody else having crash-issues with their 2.2.1 update?

Just done all of the recommended actions in the other thread (twice just for good measure) and still the same problems as before.

 

Any thoughts?

 

To recap - most significant problem is the camera.  The app starts and the camera shows an image which moves as the phone moves.  However it will not take a picture, it will not switch to camcorder and the back and menu buttons have no impact.  the only way to get out of it is to hit the power button, then unlock the screen and then your back on the home screen.

 

Cheers

 

S

Message 12 of 13 (4,764 Views)
Peer IV
brainiacsystems
Posts: 108
Registered: ‎20-10-2009

Re: Anybody else having crash-issues with their 2.2.1 update?

This sounds like a major issue with the phone Itself. I'd send It to be repaired If I were you. Sorry for the bad news.

Message 13 of 13 (4,745 Views)