You are here:
Ask a question:
Reply
Rank 1: Guest
driver123
Posts: 2
Registered: ‎16-11-2011

Failed update Trophy 7

My grandson's Trophy 7 phone will not start now after he said it tried to do an automatic update. It just shows the Htc screen or the Vodaphone symbol. Is there any way of fixing it without trying a hard reset? He has photos on his phone he doesn't want to lose.

Message 1 of 3 (3,532 Views)
Moderator (Retired)
Martin
Posts: 5,687
Registered: ‎30-11-2009

Re: Failed update Trophy 7

Hi driver123

 

The only thing that I can suggest that could fix it is the hard reset. I would recommend backing up photos etc on a regular basis as I know that it is very frustrating losing those photos.


Martin

Message 2 of 3 (3,500 Views)
Rank 1: Guest
driver123
Posts: 2
Registered: ‎16-11-2011

Re: Failed update Trophy 7

Thanks Martin I will give it a try. I think he has learnt the lesson about keeping things backed up the hard way.

Message 3 of 3 (3,493 Views)