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Occasional Poster
jeebay
Posts: 11
Registered: ‎08-07-2010

HTC Legend constantly freezing and restarting

Hello!

The last wee while my Legend will slow right down, and freeze, I cant do anything, the home button doesnt work or anything. Sometimes it will eventually catch up, but most of the time it will restart itself. I got an app called Android Assistant, and last time this happened I managed to open this app, it says 1% of CPU is idle with user and system using roughly 50 and 49%. How is this happening? It just happens randomly, could be trying to read a text, or send a text, or could just be browsing menus or the homes screens.

Its getting thrown out the window pretty soon if it keeps doing this! :smileymad:

 

Thanks

 

Bryan

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Helper I
cjm1979
Posts: 1,895
Registered: ‎25-11-2008

Re: HTC Legend constantly freezing and restarting


jeebay wrote:

Hello!

The last wee while my Legend will slow right down, and freeze, I cant do anything, the home button doesnt work or anything. Sometimes it will eventually catch up, but most of the time it will restart itself. I got an app called Android Assistant, and last time this happened I managed to open this app, it says 1% of CPU is idle with user and system using roughly 50 and 49%. How is this happening? It just happens randomly, could be trying to read a text, or send a text, or could just be browsing menus or the homes screens.

Its getting thrown out the window pretty soon if it keeps doing this! :smileymad:

 

Thanks

 

Bryan


 Did this start to happen after installing any apps? If not id suggest backing up contacts, sms and so on (plenty of apps on the market to do this) and then doing a factory reset and see how you go from there. If that does not sort it i suppose it could be worth while trying a different sd card, just in case thats causing it but if that does not work id suggest sending it for repair.

Message 2 of 5 (2,622 Views)
Occasional Poster
jeebay
Posts: 11
Registered: ‎08-07-2010

Re: HTC Legend constantly freezing and restarting

If I do that factory reset do I lose all my apps? 

Message 3 of 5 (2,614 Views)
Helper I
cjm1979
Posts: 1,895
Registered: ‎25-11-2008

Re: HTC Legend constantly freezing and restarting

 Yes but if they are paid apps the market remebers this against your gmail account so you can re-download them. If you download something like App monster this can back them up for you.

Message 4 of 5 (2,602 Views)
Occasional Poster
jeebay
Posts: 11
Registered: ‎08-07-2010

Re: HTC Legend constantly freezing and restarting

Will give that a go then. Thanks.
Message 5 of 5 (2,586 Views)