HTC One Mini Cracks in Housing

[lynton2807]

My HTC One Mini has developed some hairline cracks in the white plastic of the housing which I hadn't noticed as the handset is kept in a case. The cracks are on the bottom near the micro usb, on the side and along the white strip above the beats logo. I searched online to see if this was a common issue, and found the following thread.

http://forum.xda-developers.com/showthread.php?t=2423339

However when I visited a store today I was dismissed saying I would be charged for a repair as he hadn't heard of the issue. I was hoping to email Vodafone regarding this, but as I can't find an email address and the Contact form does not allow attachments I thought I would try on here for a response.

[drey_p]

If you feel strongly about this, contact HTC and get them to repair or replace the device for you. They seem to be acknowledging the fault so that is a step in the right direction. It should mean that their repair centres are aware of the problem and will not have any issues sorting the device out.

[GojuSuzi]

Problem is that if HTC won't acknowledge it as a design/manufacturing fault, Vodafone are in a tough position as it's your word against the manufacturer's, so they have to rely on the engineers' judgements.