HTC One and Sky Mobile TV

[wjfreeman]

Has anyone actually got this working on the HTC One?

I have spent more than 2 months trying to get this working and have experienced some of the worst customer support I have ever had! The final straw has been recieving texts saying 'You are missing out on your free trial'!!!! I know I am missing out and have spent over 24hrs on the phone to you with no solution and numerous times when the operator has just hung up. If this isn't sorted soon I am going to have to take this further!

On a side note I asked them to activate my MMS messaging and when it still wouldn't work I contacted them again and was told instead of activating it they had barred it!

I have been with Vodafone for many many years but they are really starting to annoy me now!

[wjfreeman]

Still problems!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I now have a choice of netflix or spotify as my entertainment pack but no sky sports!!!!!!!!!!

beyond a joke!!!!!!!!!!!!!!!!!!!!!!

PS cant find the email either!

[Retired-Ian_]

Hi wjfreeman,

It's not an issue if you can't find the last email.

We can look into this further, take a look here for how to get in touch.

We aim to reply to emails within 48 hours. If you need a quicker response, please visit our Contact Us page.

Thanks.

Ian

[wjfreeman]

and it carrys on, round and round and just the same crap, how hard is it to understand plain english? I am sick to death of wasting the last 8 months or so repeating myself, pathetic!!!!!!!!!!!!!!!!!!!!!!

[Retired-Laura]

Hi wjfreeman,

Please follow the link that Ian has given, we’ll be in touch.

If you wanted to us check that we’ve got your email, pop us the reference code [7xxxxxx] and we’ll check that’s it’s in the right place for you.

Thanks,

Laura