HTC One won't update

[Neil83]

Hi,

My software version is 4.3 and Sense version 5.5. For a few months now the software will not update. The message I get says the update is corrupted. I update only over WI FI.

Does anyone have any suggestions?

[TimGriff6]

Yes.  Don't update.  If you look at the thread on RCS you will see why I suggest this.

[DaveCD]

Hi Neil83,

This message indicates that the file hasn't downloaded correctly.

Please back up all of your information and perform a factory reset.

If you're still having issues, take a look at our Vodafone Repairs Thread. This can be found here.

DaveCD