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Rank 1: Guest
roggger
Posts: 1
Registered: ‎06-08-2010

HTC Wildfire - Is the Vodafone version locked?

Ref: HTC Wildfire

1) Do Vodafone customize the firmware on contract Wildfires and is it locked
2) Are they locked to the Vodafone network
Message 1 of 5 (12,143 Views)
Rank 1: Guest
will1987
Posts: 11
Registered: ‎06-08-2010

HTC Wildfire - Is the Vodafone version locked?


Ref: HTC Wildfire

1) Do Vodafone customize the firmware on contract Wildfires and is it locked
2) Are they locked to the Vodafone network


Running 2.1 Update1 (which the phone came with) has the Vodafone boot logo and the bookmarks that everyone on the desire got this week. It however thankfully doesn't have any of the 360 apps.

I can't comment on if it is locked to Vodafone as I don't have a non Vodafone sim available
Message 2 of 5 (12,143 Views)
Moderator (Retired)
James
Posts: 23,636
Registered: ‎21-07-2008

HTC Wildfire - Is the Vodafone version locked?

Hey Guys,

To be honest each firmware for each phone is slightly different, most handsets that we sell are unlocked however this is not the case fro some Blackberry's and the iPhone.

In regards to any firmware queries;

There are a number of factors that influence the timescale of firmware releases. As any information on dates would always be subject to change, we do not provide this information. However, here are a few frequently asked questions that will be helpful:

Why does Vodafone have its own software on phones?

We customise phone software to optimise customers' experience of the device on the Vodafone network and to enable access to our services. At a basic level, this can involve ensuring services like MMS, voicemail and data connections are set correctly. In other instances, our customisation is more extensive such as the preloading of services (People, My Web, 360 Shop, etc), but this varies from device to device.

Why does Vodafone delay the issue of future software updates?

Prior to releasing or approving any software update for customers who have bought a handset through Vodafone, we test it thoroughly to ensure it provides customers the best possible experience on our network. Our testing process begins as soon as we receive the software, which often happens once the manufacturer has already released the open market version of the software. During the review process, we report any issues with the software back to the manufacturer for them to address. Once the firmware is approved by Vodafone, we return it to the manufacturer and they will then distribute the software to customers through the appropriate channels.

We undertake this process with every device that we sell to customers, regardless of whether or not the handset contains Vodafone branded software.

If you have purchased the device from another company (Phones 4U, Carphone Warehouse etc) it is possible that the device may not be on the Vodafone version of software. In this case the manufacturer would be in control of releasing any future updates.

Do you add or remove anything compared to the standard firmware?

To ensure the handset is optimised for performance on Vodafone, we will sometimes add or remove certain functions. As an example, we would remove an App that only worked in America (e.g. Netflix) to avoid confusion for people trying to use it in the UK. We also remove other operators' settings from the handset to free up onboard memory.

When will the update be available?

As mentioned above, there are numerous factors which influence a release date which means we cannot give a date; even an estimate would often change. The best option is to use the following link to check for available software updates on your phone

What happens if I update my phone to an unofficial (non-Vodafone) version of software?


Any mobile phone we sell is covered by a Vodafone warranty in addition to a manufacturer warranty. Any device upgraded to a non Vodafone approved version of software which then becomes faulty may then not be covered by warranty.

Firmware Feedback

As there is nothing more we can add we won't reply to this thread again, however, we are happy for you to discuss the above and any other firmware related topics. We will always leave one main thread open per phone and then direct any new queries about the same issue to the original thread. As this is the first thread about this specific phone, we will now link any new posts to here. This makes sure any interested eForum members will know where to come to discuss any firmware feedback. As this is a discussion thread we won’t respond to any questions so if you have a different query please start a new thread.


James
eForum Team

I’m part of the Vodafone Tech Team and here to help. As this is a public forum, we can only answer non account specific queries. Please note, we’re unable to reply to private messages.


If you see a helpful post, please click the 'Thanks' button to let the author know. If a post solves your query, please click the ‘This is the Answer?’ button. This helps others find helpful answers in the community too.

Message 3 of 5 (12,143 Views)
Rank 1: Guest
canguro
Posts: 1
Registered: ‎01-06-2011

Re: HTC Wildfire - Is the Vodafone version locked?

[ Edited ]

"James wrote:
Hey Guys,

To be honest each firmware for each phone is slightly different, most handsets that we sell are unlocked however this is not the case fro some Blackberry's and the iPhone."


With reference to this James, does the 'Wildfire S' fall under the umbrella of 'most handsets'?
Message 4 of 5 (10,953 Views)
Rank 13: Guide II
cjm1979
Posts: 1,897
Registered: ‎25-11-2008

Re: HTC Wildfire - Is the Vodafone version locked?

[ Edited ]

canguro wrote:

"James wrote:
Hey Guys,

To be honest each firmware for each phone is slightly different, most handsets that we sell are unlocked however this is not the case fro some Blackberry's and the iPhone."


With reference to this James, does the 'Wildfire S' fall under the umbrella of 'most handsets'?

If it is bought on contract it would be unlocked but if one was bought on Payg (dont know if you can yet) it would be locked to Vodafone.

If either are bought from Vodafone direct they will have their firmware on it.

Message 5 of 5 (10,941 Views)