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Solution

HTC one not working

Jadeliza111
3: Seeker
3: Seeker
HTC one MIni 2 isn't working. You turn on and at the lock screen, enter the pin code, this then just takes you back to the lock screen. Have tried turning it off and on, took at sim, even asked it nicely but still nothing. Any ideas
1 REPLY 1

63johnw
17: Community Champion
17: Community Champion
Hi, you could try a hard reset from off to see if it works, will reset your phone back to as new condition so you would lose anything not backed up.

Performing a factory reset using hardware buttons
Press and hold the VOLUME DOWN button, and then press and hold the POWER button.
Wait for the screen with the three Android images to appear, and then release the POWER and VOLUME DOWN buttons.
Press VOLUME DOWN to select FACTORY RESET, and then press the POWER button.


If this doesn't sort it it may need to go for repair.