HTC

[MichaT]

I am in the process of an insurance claim for my htc one x which I lost, I had to provide proof of purchas which you sent me via email (many thanks), however they are now asking for "proof of usage" this will show the handset details and the dates the handset was first and last used. I hope you can provide such info via email, this will help speed up my claim.

Many thanks

Stuart thorpe

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[MichaT]

I need a reply from a Vodafone rep ASAP on this matter if poss.....

Many many thanks...

[Simon]

Hi MichaT

Thanks for your post. We'll be happy to provide this information for you. I've sent a private message with details of how to contact us.

You can find your PM inbox here. If you can't access this link, please ensure that the box next to "Turn on private messages" is ticked on this page, and let us know if you need any further assistance.

Thanks

Simon

[electronicpunk]

Michat, you should be able to provide proof via Google dashboard.

http://www.google.com/dashboard/

Scroll down to Android devices and it will not only show the device like this:


Name: One X Tegra
Account: electronicpunk@email.com

But "More data stored about this device" which includes IMEI, date it was registered on Google play and the last activity.

If that isn't proof perhaps you could borrow one from a Vodafone store and get someone to take a photo of you using it?