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Setting up Netflix

JaneStorey
2: Seeker
2: Seeker

Hi,

I have recently joined Vodafone and I have set up my Spotify account fine. But I'm having issues with the Netflix account.
I went into the shop to ask and she said I have to reset my entertainment pack by ringing 191, but there are a lot of options and I'm not sure which ones apply to the entertainment packs. Anyone know what numbers to press to get through to the right people? 

2 REPLIES 2

redpages
17: Community Champion
17: Community Champion

Hi. If you follow it through to questions about your phone and priceplan someone should be able to help. Alternatively use the contact us form and follow through to a web chat option where you'd be able to speak to an advisor :Smiling:

Vodafone customer since 2004. Attempting to help where I can on the Community

Retired-Simon
Moderator (Retired)
Moderator (Retired)

Hi JaneStorey,

 

Have you now managed to get this sorted?

 

If you still need help, please contact us directly here

 

Thanks,

 

Simon