Well, as I'm on Froyo now (and loving the performance and battery life), the VF update won't affect me. (Yes, I ignored the warranty warnings and rooted).
But for VF customers still waiting for an official update, can VF confirm the following:
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1) the current status (if any) of the long promised update to 1.6 handsets.
- In particular, is it in a Beta stage - or has development actually started ?
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2) Whether an official update will actually be provided before the end of 2010.
- This is the deadline that most customers are working to, given previous messages.
- While it's appreciated that the Admin. won't necessarily have this answer, surely it can be escalated to someone at VF - after all, it's a simple enough question...................is an update going to be released in 2010 ? Yes or No.
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I think both those questions are relatively simple to answer, albeit needing possible escalation for an answer.
But someone at VF should be able to categorically say whether an official update is due this year - and at what stage (if any) the official update is at.
It's the lack of proper communication that's most frustrating I'd imagine.
If people know there won't be an update, they then have the choice to either stick with a possibly insecure 1.6 - or 'possibly' invalidate their warranty and root and flash an update themselves.
After all - people come to this forum for 'support' - not to just be told there isn't an answer. Issues like this need to be escalated and flagged up with a definite response time - that's simple customer service at its most basic.
It isn't good enough that customers are ringing tech. support, asking in VF shops, and getting different answers from whoever they speak to.
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So no more 'We have no further information' please.
This is badged as a 'support' forum, and it isn't a difficult question for someone at VF to categorically answer. Either an official update is being tested and has a definite release date - or no update is likely.
