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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 72439 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229516 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 201510 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Terrible Speed and Customer Service

The speed of my broadband when I first joined was excellent, it is now constantly terrible. When I try to contact support on line it is always 50+ minute wait, I have sent two letters of complaint and no response.Your speeds are in breach of contract...

No internet and customer services

We joined Vodafone Home Broadband in January this year and all was well until two weeks ago when it suddenly stopped working one evening. I reported it the following day and apart from one call from the tech team, I've had to chase this all the way a...

Resolved! Cooling Off Period Question

Recently joined fibre 36 but due to low speed and constant wan disconnections phoned to say I was leaving before end of cooling off period. Agent said had fault on line and also convinced me to upgrade to fibre 76 as would help with speed and be more...

Anonymous by Not applicable
  • 17941 Views
  • 21 replies
  • 0 thanks

Static Global IP Address

Hi, could my broadband connection be provided with a static Global IP Address? This would really help manage remote access to some of my 'lab' devices at home for studying etc. Ideally i'd like a custom PTR record too, but that would be a bonus. This...

Anonymous by Not applicable
  • 2072 Views
  • 5 replies
  • 0 thanks

Master socket on wall

My father is currently with Sky and has an ADSL connection, but is due to start with a 38mbps line through Vodafone early next month. We completed the sign up process smoothly online and he is literally opposite the exchange box, so his connection sh...

Sgt_Bilko by 4: Newbie
  • 12499 Views
  • 33 replies
  • 0 thanks

Using and paying for a year home broadband and Vodafone not have record

Having mobile services more than 4 years now and still service is third class. Never ever next time go with Vodafone. Using broadband a year now and getting less speed and instead solving my problem creating problem that I’m getting free services. I ...

Aman86 by 2: Seeker
  • 1381 Views
  • 3 replies
  • 0 thanks

Wish to have Router in living room, not hall way.

I was hoping someone could help me. My master socket is in the hall way, but I would like to have the router in the living room, so I could connect various devices to it with an ethernet cable (Xbox, Blu-ray player etc). Is it possible to do this? If...

Eddie77 by 2: Seeker
  • 2208 Views
  • 2 replies
  • 0 thanks

Really crappy service

I've been a Vodafone customer for as long as I can remember, but after getting their Vodafone Broadband I won't be staying. And I'll vehremantly discourage anyone else from joining. We moved from just a standard unlimited service from Talktalk to fib...

Upload issue

Hello I have an Unlimited 76 package at the moment. When I do a speedtest or look at my router, it says that my upload speed is about 12MBps. All good.However, if I try to upload something (a video to YouTube as an example), or try to sync my OneDriv...

Connecting a Epson wifi printer to my WiFi

I need help in connecting a WiFi Epson printer to my Vodafone connect router WiFi. The printer displays all of my neighbours WiFi names but no my one . 

Txc020 by 2: Seeker
  • 4803 Views
  • 10 replies
  • 0 thanks
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