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Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 72418 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229510 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 201482 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

WiFi not working - no light on hub

On router internet light is on, but WiFi is off. Can’t even find the WiFi on any device, turned router off and on a few times. Went off last night at 7pm and this morning it is still off.

Amazon echo

Hi, I can't connect my Amazon echo to the wifi with my vodafone router it was ok with my Bthub5 .Any advice please , P.s. i not very teccy so laymans please many thanks

grifta by 1: Seeker
  • 4318 Views
  • 1 replies
  • 0 thanks

Fast wired speed, minimal wi-fi speed

Hi, We've just swithced (12.03.18)  from Talk Talk to Vodafone 76 and are having speed issues with our wifi. Wired we're getting being sent 70mbps at Vodafone's end and recieving 60mbps hard wired, which would be fine, however wifi speeds are around ...

Terrible synch speed

Joined Vodafone broadband in September of last year on the upto 76Mb service and was very happy with the speeds of just nudging over 50Mb as this was more than BT could give me the year before. However, since just before Christmas the speed has been ...

Vodafone Router - enable modem only mode

Hi, My vodafone broadband was activated today - a day late but thats seems to be par for the course! Before signing up for vodafone broadband I asked if the supplied router would be able to run in modem only mode and was told yes it does (see attache...

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johnd779 by 2: Seeker
  • 7638 Views
  • 4 replies
  • 0 thanks

Speeds again Terrible

Well had terrible speeds on an evening,spoke to a guy on phone,assured me we will get this sorted,then miracously my speeds on a evening went to normal,thinking great its sorted.But alas speeds are just crap again   

nuggies5 by 2: Seeker
  • 740 Views
  • 3 replies
  • 0 thanks

Home Broadband Activation/Not Working

HiId like to take this opportunity to tell you about my experience from hell i had with Vodafone/BT OpenReach I have signed up for Standard Broadband (as Fast one wasnt available) and was given an activation date of 2nd Sept I was coming from already...

Resolved! Problems getting powerline adaptors working

Has anyone been able to get powerline adaptors working with Vodafone fibre broadband router? We've used them with previous ISPs with no bother, but since we switched to Vodafone they're just not working. I've seen on the forum a couple of others with...

Complete Disconnect of home broadband

I have genuinely never had such bad customer service from an ISP. Our internet has stopped working entirely since Saturday, I have called several times and apparantly my case was paused for testing on my end. They didn't even attempt to contact me. H...

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