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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
How long do changes to content cotrol profile take to apply, I have added a website but still cannot access it?
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I've looked at previous posts on this topic which advise contacting customer services and the specialised credit rating department. Unfortunately since I no longer have a Vodafone account I can't get past the automated "enter your number" stage on t...
Hi, I need some help. The long and short of it is that I had a Contract with Vodafone before I turned 18 which was in a Family members name as I wasn't old enough to hold a contract. I had two contracts at the time. One phone and a tablet contract. ...
Hi, Vodafone have already wasted so much of my time, they tried everything remotely. Factory reset, optimal settings, different wires, told me to take the master socket out etc. Even though I told them time and time again they need to send some eng...
Device: Samsung J5 2017. Android 7.0 Post Title: ' SK6 ' e.g. ST1 – Stoke-on-Trent 1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? NO! Happenes everywhere 2) What is the full postcode (e.g. ST1...
I requested a NUC for my device which was sent to me but I don’t see were the “Enter NUK” display is in order for me to enter the NUC even after I followed the instructions of unlocking a device. I inserted a non-Vodafone sim as suggested but I dont ...
Our Fibre is dropping out only in the evenings, we pay for 76MBs download and Upload is 18MBs. Recently approx two weeks ago Openreach installed a new cabinet on request of the residents of the estate we live on, as half the estate receives fibre(hig...
Hello. I recently ported my phone from O2. I contacted O2 and the port is complete. I do not get any incoming calls from non-Vodafone providers. Instead they get the message 'this number is not recognised.' I can place outgoing calls fine. Cust...
Since joining vodafone on 15 January 2018 I have been unable to register on line. Green ticks but messageWe're working hard to fix the issue, so please try again later.: 494, FMW_30_0001 - [Error ref 1m1]What is the problem, how am I supposed to kno...
