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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
I see that VF have announced a new 15% discount on your monthly bill if your FTTC speed doesn't meet a minimum guaranteed download rate - 25Mbps for Superfast 1 (up to 38Mbps) or 55Mbps for Superfast 2 (up to 76Mbps).See here for more details.Will th...
I did an upgrade but decided I can get a better deal elsewhere so returned the phone. I've heard nothing back so called yesterday after being told by online chat to leave it 14 days. It appears they have no record of it and need my proof of postage! ...
I am currently out of the country and have location services activated but data turned off, I was able to use my Google maps outside the house (connected to WiFi at home) without downloading but never had data turned on. Will I get charged for this o...
Hi I’m a new customer and upto now mostly fine with VF. I’ve recommended VF to friends and family but since coming onto this forum I’m seeing lots of unsolved problems and little (seemingly) help I’m worried I’ve encouraged friends and family to go w...
my phone was working until 4 hours ago when it suddently went into "no service". been through all steps with vodafone online chat - taken out sim, waiting 30mins, waited 2 hours....no use. I am in Addis Ababa until friday and lost without phone until...
Hello, I have now had no internet connection for 2 of the 5 weeks that I've been paying for Vodafone broadband. After being on call with the support team and using the web chat application I have not been able to sort my issue. I was told that I woul...
In October I signed up for another 18 months of Home BB, as I had no problems with my BB (I didnt realise that you don't get free calls now, or I may have moved), anyway, since then (probably coincidental, but around the time there was an upgrade wh...
I was looking inside the expert options of the Vodafone router earlier and decided to dig deeper for the first time, where I spotted an option for accessing the router via https, which seemed like a good idea for security. I flicked the switch withou...
Hi there, I've been wanting to setup a TeamSpeak 3 server for my friends and I to chat on whilst we're playing online games together, but no one can seem to join or see the server at all. I have correctly setup multiple servers before -- before I sw...
Hi @jjj006 Most probably the previous subscription which came with the contract expired from free to chargeable. You need to cancel the previous ongoing subscription and this will enable you to opt into the new subscription which comes with your con...
