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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 72454 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229520 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 201520 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Why I don't have my money back

Hi there!, Back in April 2017 I purchased a new mobile phone by telephone and I was offered to apply for the Vodafone Employee Advantage scheme which I did before the 14 day return/ cancelaltion policy was due, but I was charged £ 460 in to my June v...

Positive feedback

It's my understanding that there is no dedicated positive feedback form. I would just like to mention that I had a positive experience with on the customer support line with an individual named Francis. I would be grateful if a member of the Vodafone...

SM_COOK by 1: Seeker
  • 1080 Views
  • 2 replies
  • 7 thanks

Vodafone damaging my credit rating. Please help

Hello All, I'm really hoping a moderator will pick this up as this has taken months of stress and I keep going around in circles.  I was with Vodafone for 12 years. I never missed a payment ever. Vodafone miss sold me an upgrade. And admitted fault b...

Vodafone Smart Ultra 6

Hi I've had this phone for about a year and I've been having issues for the last week. I noticed a strange pattern around the outside of the screen. At first I thought it was from the phone case but now I can't use the q or p buttons unless I'm typin...

Sonja223 by 2: Seeker
  • 1077 Views
  • 7 replies
  • 0 thanks

Sure Signal Registration

Where is the 'My Sure Signal' link in My Vodafone that the instructions talk about?

GHF by 2: Seeker
  • 667 Views
  • 2 replies
  • 0 thanks

More 900mB usage issues

New to the forum, but found previous posting very helpful with respect to my issue.Having suffered at the hands of BT Broadband at a holiday home in Scotland for many years (£30 pcm for 0.8 mbs speed) I was delighted to find that Vf had installed a t...

bodmino by 2: Seeker
  • 632 Views
  • 1 replies
  • 0 thanks

CB24 - No Signal

1) Does the issue happen in just one location? If so, how far do you have to travel to regain service?Yes, in my house. If I go into my garden it seems ok 2) What is the full postcode See my profile  3) Does the issue occur if you try your SIM card i...

kiki725 by 1: Seeker
  • 1040 Views
  • 3 replies
  • 0 thanks

Is VoLTE supported on Lenovo P2?

Hello,I have a Lenovo P2 (world wide Nougart firmware, it works with Band 20) which supports VoLTE on Three.I'm now considering to move to Vodafone.Could you please let me know if VoLTE will be supported in Vodafone?Thank you!

r4w by 4: Newbie
  • 2257 Views
  • 2 replies
  • 0 thanks

Roaming stopped working in the USA - so can't call for support !

In USA - roaming worked om Florida and Georgia ..... but South Dakota is in another universe !!Now I am in South Dakota I am stuck with a phone that is as much use as a paper-weight. Everyone else here seems to to connect to AT&T while roaming - but ...

qsecofr by 2: Seeker
  • 15150 Views
  • 12 replies
  • 0 thanks

wifi calling

is there any plan for wifi calling coming to pay as you go customers i know few network now got it on pay as you go

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