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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 72445 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229518 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 201518 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

New ISP service - internet constantly dropping out

Hi,Recently (about 5 days ago) moved from BT to Vodaphone for home broadband.We have two PC's, a PS4 and mobile devices.PS4 and mobile devices all connect wirelessly and have no problems.Both PC's are hardwired.One of the PC's constantly drops intern...

zworg2 by 2: Seeker
  • 1132 Views
  • 2 replies
  • 0 thanks

Does Vodafone understand its own security procedures?

I sent the following to the CEO of Vodafone on 23 August but haven't heard back anything, even though Vodafone are breaching data protection laws. Have also been on hold for an hour waiting to get my compensation claim resolved. Please advise as to h...

emmak82 by 1: Seeker
  • 892 Views
  • 1 replies
  • 1 thanks

4G

Why can't I get 4G? It shows in mobile data but the front screen only ever shows 3G

Sending Text and Picture Messages

Vodafone does it cost to send a text from a mobile data plan?I seem to be able to send text and picture messages with my Huawei M2 8" tablet. Is it free?

Vodafone Smart 4 Turbo bootloop

Hi,I'm having problems with my smart 4 turbo. It gets stuck when I try to boot it. What I've tryed:- Remove battery, wait, put it on again an restart.- Init in recovery and do a factory reset.It keeps failing. I've read about the causes and I can say...

Jaime977 by 1: Seeker
  • 1136 Views
  • 1 replies
  • 0 thanks

Default to credit rating - URGENT

As above, I have a default showing on my credit report that isn't correct - it was when I closed my account. How can I rectify this?

dbo1983 by 2: Seeker
  • 822 Views
  • 3 replies
  • 0 thanks

Suspect SMS message about un-used Rewards points Scam?

I just got a text Apparently from Vodafone (27822)  which includes a link to (via Bitly! - strange, I thought) www.vodafone.uk/  - suggesting I had expiring Rewardz points -I suppose Vodagone knows of this scam (which, I can only think was generated ...

Dub by 2: Seeker
  • 2829 Views
  • 2 replies
  • 0 thanks

Sure Signals not working on our network

Hi there,We are a small ISP and are having issues with customers unable to use their Sure Signals, including our own one. We are wondering if you can check if our IP range is Whitelisted. 185.73.148.0/22.Thanks Ben

benjay93 by 2: Seeker
  • 765 Views
  • 2 replies
  • 0 thanks

Resolved! New note 8 leaks

I thought we already had pressure touch on s7 upwards,But it seems for me it's duration and not pressure sensing The new note 8 is reported to have pressure sensitive touch.what they are calling 3D TOUCHWhich if true will open an whole world on new f...

DRUIDDOODE by 13: Advanced Member
  • 2913 Views
  • 10 replies
  • 5 thanks

Managing my online account

Hello,I have 2 pay monthly phones from Vodafone and a Sure Signal box. I wanted to upgrade my (very old) iPhone but was unable to look at upgrades online. I went into the Canary Wharf store 28/7/17 and they told me there was a technical problem on my...

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