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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 72456 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229520 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 201521 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Packet loss problems specific to vodafone users

This is the PingPlotter info. Its every time in the evening from about 4:30pm onwards. Its specific to vodafone users. Because everyone else who is with vodafone is having the same problems connecting to this game server. 

ping6
VsUK1981 by 4: Newbie
  • 1129 Views
  • 2 replies
  • 0 thanks

CM0 - Burnham-on-Crouch

1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? Issue is in mine and surrounding roads. Works fine half mile away. 2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? If you do...

Vodaphone Service Numbers

Hello,   Where can I find a list of on-mobile numbers for  Topup and Customer Services (and anything else that's available) ?   I don't mean landline numbers, but numbers you can dial from your mobile phone without having to go through the landline s...

Cheemag by 4: Newbie
  • 1095 Views
  • 2 replies
  • 0 thanks

Log Out

How do I log out of this forum ? It's far from obvious ... Cheemag 

Cheemag by 4: Newbie
  • 5606 Views
  • 3 replies
  • 0 thanks

Vodafone Credit Report Default

Hi, I am just about to apply for a Mortgage and as a precaution, I decided to do a routine check of my credit report. To my horror Vodafone have applied a default against my report for a handset that I returned within the 14 day cooling off period. I...

Default on credit file for non existent account

Hello all, im in need of advice. I have a default on my credit file from Vodafone which has been passed on to Lowell Financial. The thing is I have never had a contract with Vodafone previous to the one i have currently. I have enquired about the ori...

Macone by 2: Seeker
  • 433 Views
  • 1 replies
  • 0 thanks

Terrible treatment by vodafone!

Good afternoon Vodafone, DETAILS Name - Tom Richard Crookall ACC No – [Removed] Tel – [Removed] INTRO I have been a customer with Vodafone since 2014. A recent occurrence has resulted in me receiving negative credit marks against my name, and jeopard...

Mobile Wi-Fi App

have an issue with the mobile wifi app on my ipad. since the latest updateeverytime you switch the off device and back on data counters are resetting making it impossible  to monitor your data over the month

Resolved! Lost Internet

I have a Smart Phone 7, which I think is usless, but have a 2year contract till Aug, so have to put up with it till them.But the last few days I have not been able to connect to the internet indoors, it keeps saying Authenticating failed, I don't kno...

Resolved! Cancelling my contract

I am hoping for some advise, I contacted Vodafone via chat a few weeks ago to cancel my contract. I have had no correspondance following this. Since this I have e-amiled vodafone and no reply and tried 3 times on chat to find out what is going on, th...

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