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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 72306 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229490 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 201361 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Annoying packet loss otherwise very good

I know everything is OK in UK but I occasionally need to access other websites. See the packet loss, very annoying, absolutely unacceptable. Why EE virgin and other ISPs don't have this issue? Will go back to EE even if they are greedy but they do pr...

sinong by 2: Seeker
  • 3353 Views
  • 10 replies
  • 1 thanks

Ridiculous Packet Loss

Hi, I dont know why my post was deleted but here is is.So I am currently within the 10 day "settling in" period, however I am getting a worrying amount of packet loss that hasnt improved since day 1. I have 2 days to go until the 10 days is up but I ...

ADSL settings for NetgearD7000

So the Vodafone router is pants when streaming internet video to several LAN clients. I purchased a Netgear D7000. A live chat to vodafone resukted in them giving me my username which was dsl000{username}@broadband.vodafone.co.uk And my password When...

nijaef by 2: Seeker
  • 1458 Views
  • 2 replies
  • 0 thanks

Broadband order being sent to wrong address

I placed an order for 76mpbs broadband on 11th Jan. I logged into my Vodafone account to get the member's discount during sign up, and I noticed on my order details - even though I entered the correct address when placing the order - my delivery addr...

JCO8877 by 2: Seeker
  • 2112 Views
  • 3 replies
  • 0 thanks

PH15 - Fortingall

1) no reception all around Drummond Hill, not in Fortingall, not in Kenmore2) PH15 2NF We have had no mobile phone reception since Tuesday  

MHM by 3: Seeker
  • 1690 Views
  • 6 replies
  • 0 thanks

Smart Platinum 7 cracked back cover repair £96 - alternatives?

I bought my daughter a Vodafone Smart Platinum 7, which despite being covered by a silicone case has sustained a fractured glass back cover. No other damage to the edge of the phone or other evidence of abuse so I suspect it didn't take much effort b...

DD1- Dundee

Post Title: 'First half of post code - Area' e.g. ST1 – Stoke-on-Trent1) Does the issue happen in just one location? If so, how far do you have to travel to regain service?It only happens in Dundee city centre2) What is the full postcode (e.g. ST1 1A...

Huawei £100 cashback invoice needed

Hi, I recently upgraded to the Huawei mate 10 pro on the £100 cashback offer which meant I could afford to do an early upgrade, the only paperwork I got with the phone was a dispatch note which I sent off to Huawei but they say it's not proof and the...

rob576 by 4: Newbie
  • 2768 Views
  • 7 replies
  • 0 thanks

How to optimize IOS 11?

Hello Everyone! I have already bought a iPhone 6S (IOS 11), but my iPhone seem to be slowly, and I wanna it's faster but I don't know how to optimize it! Someone help me please! Thanks a lot!

kullboys by 1: Seeker
  • 748 Views
  • 1 replies
  • 0 thanks
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