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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
I have a new phone and need a Nano sim. So this morning I go to my local Telford store to do what should be a straight forward sim swap. Obviously nobody could be bothered to turn up for work as the store was still not open at 11.30 (was supposed t...
Just wondering how to make a complaint about customer relations? I have been in a dispute with Vodafone for over a month and customer relations have taken over the case. This means no other department can help me. As a result of customer services slo...
HiI can't add a new user on either IE11 or Chrome, all I get is error 500, 2004 - [Error ref 2o1] Any suggestions?
Hi My wife recently ran a credit check and noticed that she has a default for Vodafone from 2013 for £18. She ended her contract that year (all paid by direct debit) so to find out this default has existed for 4 years without any contact from Vodafo...
I was mis-sold a vodafone product that the pay monthly ipad connection had a data cap. But the person did not put a data cap on internet and bill went to £652. I went to the shop 5 times and and spoke to the customer care for 10 hours, finally escala...
I have been trying to get my broadband sorted now for the past 2 months its a absolute joke of a service that vodafone are providing Haven't been able to use my broadband at all for the past few days always having to restart the DSL line every time ...
Once upon a time, I had my broadband with Timico, and my line rental with IDnet. It was a good arangement that worked well. All things considered, I should have stayed with it, but I decided that a bit of saving money would be a good idea, as it ...
Please help, I have changed my micro sim to a nano sim ready for my iphone 5 delivery today, however since I swapped over the sim card my phone won't connect to the sure signal. My wifes phones is working fine, please help
Hi, We have successfully installed a Suresignal V3 on our network. However at the moment the firewall is allowing all ports from all IP addresses. We did try the device with the recommended settings from this document https://www.vodafone.co.uk/cs/gr...
Hi there, a bit of help required. I closed 2 Vodafone accounts on January 2017, but both are still showing as open on my Experian credit file, how do I get them removed as they're adversely affecting my credit score
