Archive

This is a locked archive and content on this page may no longer be up to date. These posts and threads have been archived for reference only.

cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 72444 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229517 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

NSC.JPG
VodafoneUK by Administrator
  • 201516 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Fibre Broadband in Sidmouth

Hi , Moving to sidmouth in July and only Vodaphone can offer fibre . Is this because they use Cityfibre there rather than BT openreach ? 

Had enough of this Service

OK since having speed issues since December have had no resolution..Vodafone managed to get my line speed to sync at a whopping 30mbps fulfilling there minimum speed guarantee for a whopping 6 days....Am now back to syncing at 26mbps...Getting sick a...

Mutt13y by 4: Newbie
  • 3570 Views
  • 13 replies
  • 1 thanks

getting out of the contract

how much do you have to pay too cancel the contract once the cooling off period has ended? 

TYKE107 by 3: Seeker
  • 1776 Views
  • 4 replies
  • 0 thanks

Connection to ACS failed

Hello all, I'm getting connection to ACS failed in the event log of my vodafone router and it is not connecting to the internet. This vodafone router was previously working when I first had vodafone broadband installed about 6 months ago. It was work...

Anonymous by Not applicable
  • 8928 Views
  • 3 replies
  • 0 thanks

Slow wi-fi download speed from Vodafone router

Over the past few weeks the performance of our wi-fi signal has dropped to unusable, the speed when tested on a laptop connected via an ethernet cable is 21Mb/s but the wi-fi speed when tested using the same website (broadband speed checker or Which)...

mrdps by 2: Seeker
  • 2823 Views
  • 5 replies
  • 0 thanks

Cancelling Broadband Contract

Why you don t allow your customer to cancel the contract on the end day of the agreement?I call and live chat in March because on the begging I had the end day 18.03.2018.When I request to cancel you update and recalculate the end day on 03.04.2018.I...

Home Broadband - Static IP address?

Hello everyone. We recently moved to vodafone becuase it was cheap. Now, after changing the settings on the router I noticed multiple static ip in the settings. I wondering how do I set it up? is there a fee?  I'd like also ask if it is possible if I...

Inbound phone calls not working

I have been active on Vodafone for over 10 days now and reported a fault within a day people cannot call the house phone number and it’s an urgent matter The number you have dialled has not been recognised or a long broken beep tone The fault still h...

Dammys1 by 4: Newbie
  • 863 Views
  • 1 replies
  • 0 thanks

No 24hr Support ?

My fibre connection dropped, restarted everything still no good. No problem I’ll just call support - no chance Go through 20 questions to find out support ends at 9.00pmWhat a joke in this day and age!

andy-m4 by 4: Newbie
  • 1146 Views
  • 2 replies
  • 0 thanks
Labels