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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 72315 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229494 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 201368 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Your customer service gets worse each year!

Here's my experience for anyone thinking of joining Vodafone.....If it wasn't for the price and network performance, I'd be off in a shot! Current contract finished. Requested via live chat to cancel and move to Pay as You Go on 2nd Jan. Yes. No prob...

Consistent iphone 6 unlocking issues which need to be resolved

Hello. I'm posting on this forum as i've tried countless amount of times to try and unlock my Iphone 6 phone through vodafones official NUC form requests, which come back saying the IMEI number is incorrect. I've gone through the process with every s...

Fary1 by 2: Seeker
  • 862 Views
  • 2 replies
  • 0 thanks

Default on Credit File

Hi, I rang Vodafone to cancel my contract. I was told this would be done. I have now recieved a letter fromZinc group asking for me to pay £138. This has been done immediately however Vodafone did not cancel the contract on time, and I have not recei...

Balance check USSD no response

I have new Smart N8.  Trying to check the outstanding balance with *#1345# and the phone says USSD Running and a few moments later...nothing, except the triangle with the exclamation mark appears in the notification area beside Vodafone UK.  I have a...

Resolved! R218 Broadband router

Can anyone tell me what size SIM card the R218 router takes please?

PMDEAN by 1: Seeker
  • 2796 Views
  • 3 replies
  • 0 thanks

Resolved! Vodafone Employee Advantage Programme- Customer Service

Hi all, I am having some issues with the Vodafone Customer Service team and seem to be unable to get any form of resolution.  My employer is part of the VEA  programme and so I completed the online form to get the code, which I received on the websit...

KAR110 by 2: Seeker
  • 3231 Views
  • 5 replies
  • 0 thanks

Failed credit check

I have failed a credit check. Never had that happen before. I have credit cards that I use and pay off the balance every month. I'  on the electoral register. I lived at my house for over 10 years..... I'm flummoxed!  Could it be due to my maiden nam...

N1kk1-M by 3: Seeker
  • 3135 Views
  • 10 replies
  • 0 thanks

Fix Nokia E71 internet connection

C/O MattyD from eForum TeamHi MattyDI have a Nokia E71 and did not have access to internet. Recently I made a factory reset and now from the shortcut to Facebook I was able to enter my facebook account but not always. Still I could not enter yahoo, h...

JM2 by 2: Seeker
  • 5150 Views
  • 11 replies
  • 0 thanks

GU14 - Farnborough - Poor Signal strength

I have major, ongoing problems with the signal strength at my workplace.  it affects both work and personal phones. The network checker shows no issues and indicates I should get full coverage 4G indoors and outdoors.  I sit in the corner of the buil...

JDH by 4: Newbie
  • 6806 Views
  • 90 replies
  • 0 thanks
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