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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
I was sold mobile broadband with Vodafone on the 20/10/2017. I purchased this through Curry’s. The gentleman who served me was very friendly and told me that there was a package for £30 with 50GB of data. They also advised this was capped and a set c...
Hi all,as one of the 55000 customers effected by roam further charges I contacted Vodafone to discuss my right to end my contract free of charge but I was told that they cannot do that because the deadline was on 30/11/17. Which doesn’t fit with the ...
I have an unlock code for a Smart Speed 6 which I intend to send to one of my relatives. The instructions tell me to insert a non-vodafone sim card but I don't want to buy another pay-as-you-go card for another provider as this would only duplicate ...
The last four\five days, my broadband drops, 2\3 times a day,sometimes for up to 30\40 minutes.I contacted support, but all he suggested was a line test, change the filter and for good measure connect to the test socket. It's very frustrating comi...
I've just renewed my contract with Voda taking a sim only deal with 12 months entertainment pack. All good except never got anything about taking up the offer. went on live chat and told to text to 97613 and duly got a text back with a link to follow...
Hi I requested a unlock code for my ipad2 and recieved this reply Dear Customer, Reference Number: [Removed]Mobile Number: [Removed]IMEI Number: [Removed]We are unable to provide an unlocking code as this is not a valid Vodafone UK device. Thank-y...
NFC won't work on my S5. I know it's my phone at fault, as my wife's S6 and sons Core Prime detect the NFC tag. I have the option switched on in settings. I called Vodafone who sent me a new NFC SIM. Still doesn't work. I reset my phone to factory se...
Does anyone know how to find out who has ceased my phoneline. BT say it isn't them and so do voda phone.Rock in a hard place trying to get my broadband sorted
This is a brilliant one. I used Vodafone's webchat to enquire about a Galaxy S8 upgrade. The agent (Alice) answered throughout the chat and when she felt the time was right, copy & pasted the (new contract) T's & C's for me to read. She asked me to r...
Happy New Year everyone. I have this problem circumvented so it is not a problem with the service. I moved over to Vodafone Broadband in mid-December. Everything worked as expected, no interruptions to service, or speed drops for example. Our Humax ...
