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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 72406 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229507 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 201461 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Wanted — a long and loud text alert for emergency paging

I have just started working for a voluntary organisation for which I will routinely be on-call. The group uses mobile phone texting as a way of paging members who are on duty. The problem is that the text message alert on my current mobile phone is s...

rwheeler by 2: Seeker
  • 2092 Views
  • 2 replies
  • 0 thanks

Can Vodafone Spotify be used whilst Roaming abroad?

Good evening all, Trying to get to the bottom of this. The Vodafone website lists two contradictory answers to my question.  If if I want to use my Spotify premium (which I got through my Red Entertainment Pack) whilst roaming abroad, will it work? T...

Screen goes black!

Hi guys,Hoping somebody can help me please. The screen on my S5 has started going black - mainly when I'm receiving a call. It means I can't see who's calling and I can't answer it! I have to wait until it stops ringing. If the screen doesn't light u...

Huawei Mate 10 Pro or Galaxy S8 + or Google Pixel 2 XL

I have been an Apple lover since the original IPhone but am seriously considering a change and taking my first steps into the Android world. Im looking at: Mate 10 ProGalaxy S8 +Google Pixel 2 XL Any one have these handsets? Any advice peeps?   

Default to credit rating - URGENT

I have a 2015 default  showing on my credit file which is currently stopping me proceeding with purchasing a house I have a accepted offer on.have rang Vodafone and due to the urgency needed, paid the default amount.is this going to be removed? when?...

Error Messsage when making calls from home

I feep getting the following message when I try to make an outgoing call on my iphone from home: connection to this number is restricted on this phone, please contact your customer care agent.This only happens in the house, and no-one seems to be abl...

KEG by 2: Seeker
  • 714 Views
  • 2 replies
  • 0 thanks

Fibre broadband no longer available in your area.

In summer of last year i was getting bombarded by emails and telephone calls to get me to move to vodafone fibre broadband as it was now available in my area (it's always been available, new builds with FTTP). As much as i wanted to move to vodafone,...

Sure Signal Doesn't Work

What a surprise. The idiots at vodafone tell me to get a decent signal following the upgrade of the network i need to buy a sure signal. So i do this and get a great signal for 48 hours and now get nothing. No phones work on it at all. Have removed a...

Vodafone Smart Ultra 6 - Speakers not working after using headphones

Hi, recently I have noticed that speakers dont work after using headphones to listen radio. I call people with the phone but they dont hear me; the problem dissapear everytime I restart the mobile but comes back again after I listen radio.Today I fou...

Broadband free gift offer is false advertising and fraudulent.

Since signing up to broadband on 11 Sept 17 I have had absolutely no communication from Vodafone regarding the free gift. My broadband was activated on 21 Nov 17. It's only from pro-actively searching on the Internet that I know anything about TLC an...

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