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how to unlock my phone from vodafone protect.

178paula
2: Seeker
2: Seeker

When I follow the link to reset my pin number i get message, wrong phone number.

5 REPLIES 5

BandOfBrothers
17: Community Champion
17: Community Champion

Hi

 

Insert your SIM card into another handset and then request that your PIN Number  get sent to your number. When you have that then enter that into the phone that Vodafone Protect has locked and hooefully it should work.

An alternative if that does not work is a Hard Reset which returns the phone to how it came out of the box but beware this would delete any saved data in your phones memory.

 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

Thank you. I will try a hard reset and see if that works

BandOfBrothers
17: Community Champion
17: Community Champion

You're Welcome. 

 

If Applicable please remove any memory card before carrying out the process. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

Hi, it seems the hard reset has solved the problem. Thanks again :Smiling:

BandOfBrothers
17: Community Champion
17: Community Champion

Awesome news. 

 

Thank you for updating your thread 

 

😎

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.