20-06-2012 10:56 PM
hello my htc sensation decided today that it wouldnt read sim cards ive tried everything to get it working again to no avail, now ive contacted htc and they are going to repair it for free but i need proof of purchase to send away with it, who do i need to speak to to get it emailed to me?
21-06-2012 08:44 AM
ROM: 3.14.401.31 (JRO03C)
HBOOT: 1.39.0000 | Recovery: Stock
Radio: 5.1204.162.29 | Kernel: Stock
22-06-2012 10:25 AM
Thanks for your post. If you purchased the phone from Vodafone directly then we can arrange for a proof of purchase to be sent over to you. I've sent a private message with the details of how to contact us directly.
You can find your PM inbox here. If you can't access this link, please ensure that the box next to "Turn on private messages" is ticked on this page, and let us know if you need any further assistance.
If you purchased from a third party as EddyOS states you'll need to contact the retailer directly.
I’m part of the Vodafone Tech Team and here to help. As this is a public forum, we can only answer non account specific queries. Please note, we’re unable to reply to private messages.
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