cancel
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

Mms settings on Nokia lumia 640

suzy55
3: Seeker
3: Seeker
After 5 calls, 4 promises of a solution and no further forward in getting the mms issue sorted (no one seems to know what the settings are) I will resort to formal complaint! I've lost the will having tried 7 different setting options!
The device help isn't on the website either, not on the list but Vodafone sent me the damn thing! Ggrrrrr!
12 REPLIES 12

Hi @suzy55

 

I’m sorry to hear this is still not working for you.

 

So we can make sure that your account has been fully set up with the Multi Media settings and to ensure that this can be escalated, speak to our Live help team.

 

Cheers,

 

Laura

I have spoken to live chat 4 times, phoned 4 times and been into the shop, had a new sim and a new phone. It's evident no one knows what the problem is. My account is fine but the device nor its settings are on the Vodafone website. All a bit hopeless really!

Ben_H
Moderator (Retired)
Moderator (Retired)

Hi @suzy55

 

I've sent some instructions to your Private Message inbox.


Email replies will take much longer than Live help, but this will let my team access your account securely.

 

Thanks,

Ben