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Nokia Lumia 920 pay as you go SIM issue!

Villordsutch
3: Seeker
3: Seeker

Hello,

 

My wife has recently had her phone upgraded so we set about requesting a Vodafone PAYG SIM for the 920 so our daughter could use the phone.  We've wiped the phone using a factory reset and inserted the SIM and it informs us that it's an "missing / invalid SIM" and only offers us emergency calls.  

We placed in our other daughters "working" Vodafone PAYG SIM and that to seems to show the same error!

 

Is this a known issue?  Does anybody have a work around which could help me resolve this matter?  My daughter would like the use of this phone as currently she has a fairly antiquated BB9320 which I used some years back.

 

Thank you

 

 

3 REPLIES 3

drey_p
16: Advanced member
16: Advanced member

Hi there

 

Where did you get the handset from? Is it unlocked?  Are the SIM cards working in another device?

PWIAC

The handset is a Vodafone handset.

 

It was working on her contract SIM just 2 hours back until she placed the SIM in her new phone.

 

The PAYG SIM however doesn't seem to want to work?

drey_p
16: Advanced member
16: Advanced member

Is the PAYG SIM working at all in any device?

PWIAC