22-01-2012 10:06 AM
I've not been able to check my data/balance usage online for the last few days keep getting "sorry unavailable" message, tried contacting customer services got the same massage” sorry unavailable" anybody else have problems checking there balance etc. I've had this problem in the past but it was put right within a few hours this time it's been going on for days.
Solved! See solution
24-01-2012 10:47 AM
Thank you for your post and it is great to see you here again.
I am sorry to learn you are having difficulties with your online account, please complete and reply to the email I have just sent across to your address registered on here and we will be able to take a look at this for you.
27-01-2012 02:46 AM - edited 27-01-2012 02:48 AM
02-02-2012 11:27 AM
03-02-2012 03:59 PM
Got the same problem. Had my new vodafone account for more than a week now, but never managed to check my balance online
[ "Unfortunately this functionality is currently unavailable." ]
Many thanks in advance for your help.
06-02-2012 08:24 AM
Hi ERIC and mark_suff
Thank you for your posts and it is great to see you here.
In order for us to investigate this further I have sent you both a Private Message and all you need to do is follow the instructions so we can investigate this further.
You can find your PM inbox here.
Hope to hear from you soon.
07-02-2012 09:30 AM
This service is unavailable. We're working as fast as we can to resolve the issue, and hope to restore the service soon.
The rest of the site is working as normal - use these links to continue browsing.
So I can't even contact you that way.
07-02-2012 10:15 AM