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Bought a data pack for my 3G dongle, but not appearing in credit remaining

AlexDonneDavis
2: Seeker
2: Seeker

Hello there,

 

I purchased two separate data packs for my 3G dongle which I am using with my laptop, however it's not showing in my credit remaining, even though the payment for both were successful. 

 

I purchased a 3GB 30days one and then 250MB 30 day one, just to see if the first one hadn't gone through properly. Both I purchased online using a Debit Card through my Vodafone.

 

How long should it take to appear on my balance, or is there a problem?

 

Thanks.

1 REPLY 1

Michelle
Administrator
Administrator

Hi AlexDonneDavis,

 

It can take up to 24 hours to show.

 

If this still isn’t showing, please contact us here and we’ll look into it further.

 

Thanks

Michelle