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Can not top up my mobile internet account.

Kevin1
1: Seeker

Hi

 

I have changed my computer to a laptop running Vista, When I plug my dongle in the software installed ok and can connect to the internet. However when I came to add credit to my account using a top up voucher purchased from Sainsburys I cannot find the account tab that allows the voucher code to be added. I have looked through every tab and menu but it has disappeared. I now have a £15 voucher code and now way of crediting it to my account.

 

Any help finding out how to credit my account with my top up would be greatly appreciated.

 

Many thanks

 

Kevin

1 REPLY 1

HHGTTG
5: Helper

Have you not got the following dash in your VMC Lite? If so, you press Prepay and then 'Top Up Voucher' where you put in your 12 digit number. And of course to see those tabs you need to have the 'Advanced' screen instead of the 'Standard' view

 

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