Support:

Mobile Broadband

Ask a question:
Reply
Rank 1: Guest
stubon
Posts: 1
Registered: ‎18-09-2010

How Do I Activate My SIM Card?

I have a mobile broadband dongle which the sim card has been deactivated.
how can i reactivate this sim card
Message 1 of 4 (6,089 Views)
Rank 6: Frequent Poster
welshrosco
Posts: 1,149
Registered: ‎15-10-2009

How Do I Activate My SIM Card?

U may need to be assigned a new number if payt but u will have to call payt 08700 776655 or pop instore and the current sim can be checked. If its contract call 08700 700191 and ask for it to be reactivated.
Message 2 of 4 (6,089 Views)
Rank 49: Master III
AnnS
Posts: 11,820
Registered: ‎25-03-2008

How Do I Activate My SIM Card?

If you have not used your mobile broadband dongle for six months, the SIM would have been cancelled and the number will now have been recycled.

You could try topping up the PAYG dongle, if it accepts the top up, it may reactivate the SIM.

Vodafone do not provide mobile broadband SIMs, they come with the dongle as part of the package.

You would need to purchase a new dongle to begin using the service again.
Ann
Message 3 of 4 (6,089 Views)
Tech Team
Wayne
Posts: 17,567
Registered: ‎04-08-2008

How Do I Activate My SIM Card?

Hi stucar and welcome to the eForum

Thanks for your post here. Both welshrosco and AnnS are correct here

Please let us know how you get on and if you have any more questions just give us a shout

Thanks

Wayne

eForum Team

I’m part of the Vodafone Tech Team and here to help. As this is a public forum, we can only answer non account specific queries. Please note, we’re unable to reply to private messages.


If you see a helpful post, please click the 'Thanks' button to let the author know. If a post solves your query, please click the ‘This is the Answer?’ button. This helps others find helpful answers in the community too.

Message 4 of 4 (6,089 Views)