22-03-2010 12:21 PM
I am trying to install my Dongle onto my laptop, with Windows 7 as its OS and no matter what I try, I cannot get this to work.
When I click my Internet Access icon in the system tray, it shows my home wireless ISP connection, and above that is Vodafone Mobile Connect which says 'This connection is not available because their is a problem with your modem or network adapter'. The Mobile Connect screen also shows 'No device'. I have downloaded the latest update after searching online, and I still cannot get this dongle to connect.
Are there any solutions that work which I haven't seen?
22-03-2010 02:21 PM
The first thing I would recommend trying, is to install the latest version of Vodafone Mobile Connect from here.
If you're still seeing "No Device" messages, would it be possible for you to take a look in Device Manager in Control Panel, with the Modems category expanded, and tell us what is present? A screenshot here would be a big help too
22-03-2010 06:50 PM
I have reinstalled and still have the 'no device' problem, and it looks like there isn't a modems category in the Device Manager. There is a network adapters category though. Screenshot is here:
Thanks in advance.
23-03-2010 02:55 PM
20-04-2012 02:59 PM
I have the same/similar issue with a K3760 on Win 7 64bit (works fine on Win 7 32 bit). Device is not visible in Modems in Control Panel Devices or in latest version of V Mobile Broadband COnnect - 10.2.302.
Any ideas - I can't see the 'solution' referred to in the previous post on this conversation.