20-03-2012 11:47 PM
Wonder if anyone can help please.
I have a Samsung Netbook running Win7 and Outlook 2007. I have a BT business account and can happily send and receive emails to my @btconnect.com e-mail address connected over my ADSL line. (Incoming Server pop.btconnect.com , Outgoing Server smtp.btconnect.com)
I recently installed the Vodafone 3G K3565 dongle and when mobile I can receive emails from my btconnect.com address, BUT when I send e-mails I get a failure message "530 authentication required".
As suggested on other posts for the same issue, I have tried changing the "outgoing server (SMTP) requires authentication" option, but to no avail - and then my email stops working over the LAN :-/
Other posts talk of creating a 360 account - but http://vodafone360.com/ is closed down???
21-03-2012 08:52 AM
Hmm... authenticating your connection to the provider's SMTP server often works, so it's a nuisance that it is not working for you. You could try asking BT if there is an alternative SMTP server for use on non-BT connections, or a different form of expressing your credentials which might work?
As you say, the obvious alternative is to use a different SMTP server, but this requires having access to one. 360.com is closed down, and some people recommend using Google's Gmail server, but, as far as I'm aware, this will mean you email are relayed as "on behalf of", and thus show your Gmail address, which is undesirable to my mind. Others appear to have success registering to use O2's SMTP server...
You could alternatively switch to using another email address, which comes with its own costs, in terms of getting people to update address, changing business cards etc. If you make sufficient use of email to justify spending a little on it, my approach is to have my own domain and own mail server, and use that — the domain name was about £5 for two years, I think, and the server works out around £20 per year. For my usage, it's very much worthwhile, as I'm not tied to a particular access provider. (Gmail would give you a similar outcome for free, although you'd be tied to Google.)
26-03-2012 11:44 PM
Thanks for the feedback....think I've finally cracked it
The outgoing server needs to be set to mail.btconnect.com (and not smtp.btconnect.com, as is the case on the lan setting) plus as we thought the outgoing server needs to be ticked as Authenticate.
Simple when you know how ...lol!