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Rank 1: Guest
KielVaughan
Posts: 1
Registered: ‎09-05-2012

What is the FREE vodafone support number.

Posted from Facebook
I have a K4505 3g Broadband dongle which is constantly faulty. I spent an HOUR on the phone to vodafone trying to fix the problem, now I have a huge mobile bill because YOUR THING BROKE!!!!!! I am not impressed, tell me the FREE vodafone number to call or I swear to god I will deliberately tell 1000 people how crap vodafone are and never to buy from them as their products are faulty.
Message 1 of 28 (504,785 Views)
Tech Team
Wayne
Posts: 18,248
Registered: ‎04-08-2008

Re: What is the FREE vodafone support number.

Hi KielVaughan and welcome to the eForum

 

Thanks for your post here. I’m sorry to hear that you are having problems with your modem.

 

You can call our customer services teams for free via 191 on a Vodafone Contract mobile.

 

You can call 08700 700 191 from landline but this will be chargeable. Can you tell me what problems you are having and perhaps we’ll be able to help you get things sorted?

 

Thanks

 

Wayne

Message 2 of 28 (504,753 Views)
Rank 1: Guest
Ellodere
Posts: 1
Registered: ‎06-11-2013

Re: What is the FREE vodafone support number.

That's a lie, just phoned that number but you won't let me through because I don't have enough credit!
Message 3 of 28 (453,282 Views)
Tech Team
Jenny
Posts: 9,430
Registered: ‎29-07-2008

Re: What is the FREE vodafone support number.

Hi Ellodere,

 

Apologies, we seemed to have missed your post.

 

Is everything resolved now or can we help further?

 

Thanks,

 

Jenny 

Message 4 of 28 (408,614 Views)
Rank 1: Guest
Goldthorpe
Posts: 5
Registered: ‎28-02-2014

Re: What is the FREE vodafone support number.

How do I get someone from Vodafone to ring me cos I'm sick of them I'm not ringing them cos it's cost me over 100 pound on my land line trying to phone n talk to them cos of things they are messing up so yet again they r costing me more money if not contacts me then I'm going to tell everyone how much of a bad exsperens I have had with Vodafone I will never go with them again if this doesn't get sorted !!!!
Message 5 of 28 (385,729 Views)
Rank 4: Established Poster
tinribz
Posts: 61
Registered: ‎07-02-2014

Re: What is the FREE vodafone support number.

[ Edited ]

email them here asking them to ring you

 

ccare.webmails@help.vodafone.co.uk

Message 6 of 28 (385,694 Views)
drj
Rank 6: Frequent Poster
drj
Posts: 269
Registered: ‎12-07-2013

Re: What is the FREE vodafone support number.

Goldthorpe - have you tried Live Chat - I used it twice and both times they rang me back.

Message 7 of 28 (385,689 Views)
Tech Team
Ian_C
Posts: 3,532
Registered: ‎05-03-2010

Re: What is the FREE vodafone support number.

Hi Goldthorpe,

 

Thanks for your post.

 

You can find out how to get in contact with us here.

Thanks

 

Ian

Message 8 of 28 (384,527 Views)
Rank 29: Mentor III
GojuSuzi
Posts: 948
Registered: ‎08-06-2013

Re: What is the FREE vodafone support number.

I'll just leave this here...
http://www.weq4u.co.uk

(Seriously, cannot recommend it enough, has saved me hundreds!).
Message 9 of 28 (384,493 Views)
Rank 1: Guest
ChrisHanley
Posts: 1
Registered: ‎06-03-2014

Re: What is the FREE vodafone support number.

[ Edited ]

Here you go peeps. Local rate number for vodka phone uk head office in Newbury. [Removed]

The number looks like it is 1digit missing but but it is correct. Unfortunately you don't speak to an English call centre!!!!!

Message 10 of 28 (377,073 Views)
Rank 1: Guest
ElliotGoran
Posts: 1
Registered: ‎06-03-2014

Re: What is the FREE vodafone support number.

I would recommend the website www.saynoto0870.com This gives alternatives for many 0870, 0844 etc. numbers. So for Vodafone the number given is 01635 676061. It works cos I've just used it!

Message 11 of 28 (376,839 Views)
Rank 1: Guest
KaseyOrourke
Posts: 4
Registered: ‎25-03-2014

Re: What is the FREE vodafone support number.

Hi i recieved new vodafone contract sim today but its the wrong sim i asked for a micro sim to fit in my iphone 4 and they sent me a standard sim how do i go about getting a micro sim?
Message 12 of 28 (358,551 Views)
Rank 1: Guest
JaimeThompson
Posts: 1
Registered: ‎02-04-2014

Re: What is the FREE vodafone support number.

VODAPHONE ARE ABSOLUTE RUBBISH, AND THERE SO CALLED ON LINE CUSTOMER SERVICE REPRESENTATIVES ARE AS BAD, ESPECIALLY AKKASH!!

Message 13 of 28 (345,022 Views)
Rank 29: Mentor III
GojuSuzi
Posts: 948
Registered: ‎08-06-2013

Re: What is the FREE vodafone support number.

Maybe they couldn't hear your issue over the CAPSLOCK KEY, it seems to have been lost in that yelling you posted.
Message 14 of 28 (344,538 Views)
Rank 4: Established Poster
tinribz
Posts: 61
Registered: ‎07-02-2014

Re: What is the FREE vodafone support number.

maybe he wants to yell so they get to hear just how rubbish they are

Message 15 of 28 (344,527 Views)
Moderator (Retired)
Dave
Posts: 13,816
Registered: ‎28-11-2008

Re: What is the FREE vodafone support number.

[ Edited ]

Hi all,

 

KaseyOrourke - We seem to have missed your post last month. Did you get this sorted?

 

If not, the quickest way to get the correct SIM would be to pop into any Vodafone store.

 

 

JaimeThompsonWe may be able to help here instead.

 

If you can post details of what the issue is, we'll see what we can do.

 

Dave

I’m part of the Vodafone Tech Team and here to help. As this is a public forum, we can only answer non account specific queries. Please note, we’re unable to reply to private messages.


If you see a helpful post, please click the 'Thanks' button to let the author know. If a post solves your query, please click the ‘This is the Answer?’ button. This helps others find helpful answers in the community too.

Message 16 of 28 (343,976 Views)
Rank 1: Guest
JamesMurdoch
Posts: 2
Registered: ‎30-04-2014

re help me asap urgent cant call cust serv as it vodafone took the credit i had

help i rang customer service they took the credit I had and kindly agreed to upgrade my allowance im on pay as u go, credits been removed yet I cant make any calls need to make an urgent call and cany noow call again as its saying no credit please help urgent asap thanks 

 

Message 17 of 28 (300,359 Views)
Rank 1: Guest
DonnaCapp
Posts: 1
Registered: ‎30-04-2014

Re: What is the FREE vodafone support number.191

i put money on my phone but have got no min or texes can u help me please

Message 18 of 28 (300,083 Views)
Tech Team
Matt_B
Posts: 1,768
Registered: ‎11-10-2013

Re: re help me asap urgent cant call cust serv as it vodafone took the credit i had

Hi James Murdoch and DonnaCapp,

We'll need to look at your accounts to sort these issues for you. 

Take a look here for how to get in touch. If you'd like an instant response, you can use our Live help.

 

Thanks,

Matt B



Message 19 of 28 (298,448 Views)
Rank 1: Guest
Jennifer57
Posts: 1
Registered: ‎04-07-2014

Re: What is the FREE vodafone support number.

I phoned 191 to try to return an upgrade, that isn't even an option on the list, there are only 4 options, none covering what I want. They direct me to live chat....there is no live chat!! 24 hours a day??? No it isn't!!!
Message 20 of 28 (186,877 Views)