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First Poster
ralmaur
Posts: 1
Registered: ‎15-12-2010

removing security content on mobile internet help pleaseeeee

Hi

 


I' have been trying to remove content control - I can't do it through my device as I just get the message not currently available - and when I go to the 'remove content control issues' thread I also get an error message.

any help would be great

 

Thanks

Message 1 of 3 (1,684 Views)
Guide II
jarviser
Posts: 580
Registered: ‎03-09-2010

Re: removing security content on mobile internet help pleaseeeee

I wish Vodafone would mend that page or change the wording!!!

 

You have 3 options, either -

- Go into Vodafone shop with good age ID  or

- in the online "My Account " where you tried the change and register a credit card for online top-up  or

- Call 191 and have them remove it (they will probably charge £1 to your credit card).

 

Any of those will fix it.

Message 2 of 3 (1,669 Views)
Professor III
bertyb
Posts: 2,187
Registered: ‎11-09-2010

Re: removing security content on mobile internet help pleaseeeee

A quick call to customer services can get that resolved for you

Message 3 of 3 (1,659 Views)