Dongle making calls

[dazlicous]

i have the 4G dongle that my iphone and ipad connect to.

just checking my bill and i have charges on my account for my dongle making calls to my iphone. only like 5 secs to 25 secs here and there.

spoke to Vodafone CS and they havent a clue why these charges are happening. they said ring up when the bill is live and they will issue a credit, which is fair enough but isnt gonna stop it happening in the future

they said only 2 options possible i have took sim out and put in a phone or been using skype which i havent done any of the above.

anyone got any ideas

see screenshot

[Jenny]

Hi @dazlicous

This is a very strange thing to happen.

When you say ‘4G dongle’, do you mean the Mobile Wi-Fi?

I’ve sent you a private message with instructions on how to get in touch, so we can look into this further.

We aim to reply to emails within 48 hours. If you need a quicker response, please visit our Contact Us page.

Thanks,

Jenny

[dazlicous]

Hi Jenny

I have replied to the pm and done has requested.

Yes it's a 4G mobile mi-fi R215 device.
It's just strange that's it making calls to my iPhone and no one has a clue why it's doing this and I am being charged because of this issue.

[Jenny]

Hi @dazlicous

I can see we’ve got your email, so we’ll look into this and be in touch as soon as we can.

Thanks,

Jenny