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Solution

MBB Top up when data expired doesn't work

dtmark
2: Seeker
2: Seeker

Recently moved over to Vodafone from EE thanks to their useless website and almost-always-broken account management and top-up procedure.

 

The service works well, and the top-up system is straightforward.

 

Except when you run out of data, and want to buy some more. It's impossible.

 

It's impossible because while http://www.vodafone.co.uk is whitelisted so you can reach it, the top-up page is a secure page. https://www.vodafone.co.uk is not whitelisted, so you can't use it.

 

Could someone fix this oversight please? Additionally, 3D secure pages served by the banks also need to be whitelisted, which is something that EE never fixed in my time with them and the reason I moved away - it was simply impossible to give them any money.

 

Thanks.

1 REPLY 1

Retired-Laura
Moderator (Retired)
Moderator (Retired)

Hi @dtmark

 

Thanks for the feedback and it’s great that you’re here.

 

Take a look at our alternative top up options.

 

Cheers,

 

Laura