Unable to connect RAS 631

[FauxkingPhill]

Hi Guys,

Hopefully you can help? I have a new dongle K3770 with an old SIM.

As I am not 100% certain what my SIM contract is, it was bought in good faith as the older type of SIM where the credit never expires (It still shows having £15 credit when I do a credit check) I have tried the following Connection APN settings,

APN NAME: SMART USER NAME : web PASSWORD: web

APN NAME: pp.internet.co.uk USER NAME : web PASSWORD: web

APN NAME: pp.internet USER NAME : web PASSWORD: web

APN NAME: pp.vodafone.co.uk USER NAME : web PASSWORD: web

APN NAME: pp.bundle.co.uk USER NAME : web PASSWORD: web

I keep getting RAS error code 631 and no connection no matter the above setting. Both VMB shows a signal and is happy to try and connect.

I guess there is the possibility that My SIM has not been used for so long it has been deactiuvated? But why would my credit still be showing as £15 AND I can see the Broadband SIM number in VMB. PLEASE HELP.....

[DaveCD]

Hi FauxkingPhill

Thank you for your post, the fault is described as 'The Port Was Disconnected By User' on the error codes provided by microsoft.

I would gladly take a look to see if this SIM is still active as it certainly sounds as though this could be a major factor, all you need to do is complete and reply to the email I have sent to the address that you registered with on here.

Many Thanks

DaveCD

eForum Team