Ask
Reply
Solution
26-11-2014 05:28 PM
28-11-2014 03:21 PM
Hi @imlincs
The good news is that it is very unlikely you were being hacked. In fact our maritime networks are registered in specific countries and may not always represent your physical location. More information can be found here, look in the section “Why have I been charged for calls in a country I haven’t visited?”
Of course, if you notice any discrepancies in your billing or phone use, then please let us know as soon as possible.
28-11-2014 04:38 PM
Thank you
That was much more helpful than your call centre.
I was on the Portsmouth Caen (France) ferry at the times in question so presumably that ferry is connected to the VF Malta martime network.
That answers half the question. However it doesn't explain what the calls were given that I didn't actually receive any messages on my phone at those times. There was no charge involved so I'm not complaining about that - just interested to know what's going on.
Thanks again for taking the time to explain.