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25-01-2015 09:39 PM
Good evening,
Before one year I bought Vodafone Mobile Bradband USB Stick in London (England), actually I was using it in France, Germany, Belgium and everything was alright. But problem is that already 3 months when it doesn't work. I top up it for 5£, and nothing. Even my internet account doesn't show nothing, it is like 'We had a probem. We will try to fix it.' What's happening? What you can do for me?
Imei is 358567050319991
Account Number W8DDWA9411802287
Thank You,
Vytautas
26-01-2015 06:00 PM
Hi @Vytautas69
Welcome to the eForum.
So we can take a look into this, speak to our Live help team.
Cheers,
Laura
26-01-2015 10:39 PM
Can anyone confirm if the dongle branded K4201 is the same or different to that branded K4201-Z. I have a vigor2860n router and want it as a backup WAN connection. Draytek show the K4201 as supported, but we can't get the K4201-Z to work. So I bought a second one, advertised as a "K4201" from vodafone on Amazon and received a K4201-Z. So I'm stuck between Draytek telling me the K4201-Z is unsupported, and vodafone sending me the "Z" version when advertising the "K4201
27-01-2015 01:50 PM
There is a slight difference between the two models.
Make sure you have the latest software for your devices in our support pages.
DaveCD
27-01-2015 08:36 PM
29-01-2015 08:59 AM
Hi @andy13000ft,
There's no functionality difference between the two models.
The firmware should be exactly the same as all our dongles run off the same platform.
Thanks,
Matt B
30-01-2015 07:43 AM
02-02-2015 08:32 AM