Mobile Broadband
The place to discuss Mobile Wi-Fi, data dongles and tablets and Mobile Connect software
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Forum Posts

PAYG bundle 250MB SIM APN

Hi, I'm hoping someone can guide me through here. I tried to give customer a call but the APN still not right. I got the SIM from store and i need the APN settings to setup on my 3G router. I tried various but i believe it has something to do with th...

liewjls by 2: Seeker
  • 1896 Views
  • 1 replies
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I need help getting a refund

I took out a new contract In October 2017.  It is 1 of 6 mobiles on this account.  despite asking in store for the data to be capped ( as it is on all phones on thsi account) they did not cap the data or send usage notifications.  I discovered in Apr...

16 by 3: Seeker
  • 4728 Views
  • 12 replies
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Mobile wifi

Have just got mobile wifi and it worked with my lap top .but when i disconnected from it and returned to my normal wifi connection my lap top would not connect to anything e-mail or internet

MGOS by 2: Seeker
  • 1884 Views
  • 1 replies
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Video Pass data not allocating correctly

Is anyone else having a problem with video pass data using up their normal data allowance? I've been using Disney life and Amazon prime video and a fair amount but it says I've only saved 10MB data on the video pass, however, ive used 12GB of my norm...

jjaamm20 by 1: Seeker
  • 2288 Views
  • 1 replies
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Mifi top up

I just topped up my mifi by phone and there wasn’t an option to buy the £20 5gb pack that is advertised on the page I purchased the mifi from ... why not ?also why can’t this be topped up online ?

Podski by 2: Seeker
  • 6881 Views
  • 9 replies
  • 1 thanks

K3565 - How Do I Unlock It?

A few months ago, I emailed the Vodafone help service to ask how I could unlock my Huawei K3565 dongle. I received the following instructions: 1. Insert a Non-Vodafone SIM card 2. Switch handset on 3. Handset will ask for the unlocking code 4. E...

Stopping Vodafone stupidity

Two years ago I tried to buy a Vodafone service which I never received and therefore cancelled. After wasting hours and hours of my time and theirs they agreed to cancel the account. Then after months they passed the ‘debt’ to Ardent debt collectors....