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email address for your complaints department

lynntaylor
1: Seeker

Email address for your complaints department please.

Regards Lynn

3 REPLIES 3

jeffkinn
17: Community Champion
17: Community Champion

Google Vodafone UK complaints and you'll find an online form. There are no customer facing email addresses for Vodafone.

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So how would I go about CC'ing Ofcom with the complaint?

jeffkinn
17: Community Champion
17: Community Champion

You don't and Ofcom is the industry regulator and doesn't deal with individudal complaints. That's handled by the Communications Ombudsman.

 

Read this document

 

http://www.vodafone.co.uk/cs/groups/public/documents/webcontent/vftst055204.pdf

 

 

 

 

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