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lost data roaming connectivity

paul333
2: Seeker
2: Seeker
I am in Sorrento Italy and signed up to Euro Traveller
I was told that I did not need to enable data roaming before I left UK
Now here, I am getting persistent Notifications that I have not got data services "because I didn't enable data roaming before I left the UK
I cannot get a good 3G signal and can only connect to data services via Wiki hot spots
Am looking doing something wrong or is this just how it goes?
Any advice appreciated
Thanks
1 REPLY 1

Gemma
Community Manager
Community Manager

Hi @paul333

 

Welcome to the eForum.

 

If you’ve got an iPhone, please go to 'Network settings' - 'Cellular' and make sure 'EU Internet' is switched on to allow internet roaming.

 

You’ll also need to ensure in the ‘Settings’ Menu that the ‘Data Roaming’ is switched on.

 

Thanks,

 

Gemma