We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
Has anyone noticed a drop in Vodafone mobile data speeds? I can usually get 5g in my property and speeds of up to 400Mbps or failing that, 4g+ with some pretty good speeds. But lately it doesn't seem to want to go above 10Mbps. I'm on the unlimited m...
Hi, I work for a company that sells toy guns (Airsoft replicas), not real weapons, but it is being blocked. Is there any way it can be re-categorized so that it is accessible for Vodafone users. Can be accessed on other providers but not Vodafone or ...
Hello we have a website https://fairway.physio/ being blocked by parental controls. Could we get it unblocked please
Does anyone else have experience with Vodafone 4g speeds? When I'm downloading, specifically on steam, my internet speed gets throttled to about 100 or 200 KB/s, but it seems to happen on random days? For example it doesn't seem to have any [Remove...
Since last year I've had a fairly strong and stable 5G signal at home in RG24 8SQ. Last week the 3G signal was turned off, and now both 4G and 5G signals indoors have become extremely bad. My phone is mostly sat of WIFI calling now. I thought the ...
Hi Vodafone, Do you have a definitive date in February for the 3G switch-off in the city? Thanks.
I'm looking for a data only SIM for my 4G router. VF offer a Red 100GH plan 30 day that looks fine but I have one important question.Do VF block port forwarding on their data only SIMs? I am checking because other providers like O2 do. The ability to...
I have been speaking to support and hitting an absolute brick wall when trying to explain the issue to them. I am seeing extremely low speeds and packet loss as soon as i hit a Vodafone router with the IP 192.168.213.22, support are throwing wild cla...
Having major packet loss and latency issues over the past week, has been fine for 18 months.I have a SIM which I use primarily for gaming - it's used in a 4g/5g router, and I have had no issues up until recently. I know it's a Vodafone issue as I've ...
Hello,We have received several complaints from our customers that they are unable to use our grocery delivery app, Zapp, because our top-level domain "quickcommerce.org" is being blocked by Vodafone and requires the customers to disable content contr...
